15-Day No Risk Return Privilege

We guarantee your satisfaction with both our merchandise and our service.
You may return your purchase within 15 days of its receipt for a full refund. Simply ship the package to our mail order office, registered and insured. Be sure to enclose your original invoice. If you have any questions or need assistance, please email us or call our toll-free number. We're always ready to help.

 

We guarantee that if your Orleans Counterfeit Diamonds should ever cloud or discolor for reasons attributable to a defect in manufacture, it will be replaced free of charge. In the event your Orleans Counterfeit Diamond should ever fracture (does not apply if abused) we will replace it for one-half of the original purchase price.

 

Every piece of jewelry with our stones comes with a numbered written guarantee card!

 

Please note that platinum and 18Kt yellow gold setting are considered custom orders and are non-returnable unless there is a defect in the stone as mentioned above in which case we would replace the stone.

 

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